Frequently Asked Questions
What does STEM mean?
S: Science — T: Technology — E: Engineering — M: Mathematics
What makes DIYKIT different from other STEM kits?
- Bilingual FR/EN guide designed locally
- Bilingual and informative website
- Human and personalized support
- Projects accessible to beginners
- Clear and illustrated educational material
- Strong Québec identity
- Premium sealing membrane ensuring the kit has never been opened
- Local quality control before shipping
DIYKIT aims to make technology simple, fun, and accessible.
What age are the kits recommended for?
Suitable for children aged 8 to 12, with light adult assistance.
⚠️ Can multiple RC cars operate at the same time?
No. The RC controllers included in the kit use a fixed frequency.
It is not possible to operate multiple cars at the same time in the same room.
Activities must be done one car at a time, in rotation.
Are the kits bilingual?
Yes. The booklet is FR/EN with simple vocabulary and clear illustrations.
Are the projects difficult?
No. They are designed to be beginner-friendly.
How long does a project take?
Between 45 minutes and 2 hours.
Are the electronic components safe?
Yes. They use very low voltages and safe components.
Are the kits tested before shipping?
Yes. Each batch is checked for completeness and functionality.
Are the instructions child-friendly?
Yes. The booklet is designed for young readers.
Why is the sealing membrane important?
It guarantees the kit has never been opened.
How long does shipping take?
Fast shipping across Canada with tracking.
How do I track my package?
Using the tracking number provided at shipment.
What if my kit arrives damaged?
Email us at info@diykit.ca with a photo. We replace defective parts.
Do you ship internationally?
Currently limited to Canada.
What if I get stuck during a project?
Contact us at info@diykit.ca for assistance.
Do you offer videos or tutorials?
Yes. Video guides will be added.
Can I contact you for a school project?
Yes. Teachers can contact us for help.
Can I order multiple kits for a class?
Yes. Group orders are available.
Do you offer discounts for schools and organizations?
Yes. Preferential rates available.
Troubleshooting Section
What should I do if the steering is not working?
🥇 Step 1: Basic Mechanical Check
- Set the RC receiver switch to OFF
- Move the steering mechanism by hand
- Check steps 28 to 30
🥈 Step 2: Electrical Connections
- Check the servo and battery holder connectors
- Refer to steps 14 and 20
🥉 Step 3: Power Supply
- Replace the 5 AA batteries
- Set both switches to ON
⚠️ Step 4: Servo Connection
The arrow on the connector must align with S on the RC receiver.
What should I do if the rear wheels do not turn?
- Check the motor connector
- Ensure 2 mm clearance between gear and battery holder
What is the battery life?
The kit uses 5 AA batteries.
Signs of weak batteries?
- Loss of speed
- Slow steering